about the ux program
This course will cover the steps of a general UX (user experience) design process: strategy, research, design and user testing. The last step, implementation, is to turn your final prototype into a working product and that requires application development skills, so we will not cover it in this course. You will learn about a day in the role of a UX designer, how a solid UX strategy can increase an organization’s values in the long term, and how your product can provide both functionalities and an enjoyable experience for users through a step-by-step guide of the design process.
The program flows at a pace determined by each individual participant, but to get the most from the experience, this program is designed to be completed within 6-10 weeks.
what you’ll learn

Overview
User Experience: The Big Picture
UX Fundamentals
UX Role and Impact on Organizations
The overview introduces the big picture of the UX field, a day in the role of a UX researcher/designer and the basic design process. You will also learn about the importance of UX to many aspects of an organization, thus understanding the business element of a UX strategy.
~ 5 hours

Strategy
UX Strategy Fundamentals
A UX strategy is a plan for a digital product, which balances an organization’s business strategies, technical capabilities and user needs. Understanding that balance will keep the team focused on solving the users’ problems and prioritize the appropriate resources.
~ 4 hours

Research
Conducting UX Research
UX Research Analysis
User Research identifies the users, their behaviours, needs and goals. It can be conducted using a variety of methods, such as interviews, surveys, focus groups, etc. Learning about the end-users helps you understand them and ensures that your product solves their problems.
~ 2.5 hours

Design
Meeting Web Accessibility Guidelines (section 508/WCAG 2.1)
Creating User Experiences: Fundamental Design Principles
UX Design Creating Wireframes
Sketch Fundamentals
InVision Studio Fundamentals
The next step is to turn your solution into a tangible product, which requires multiple rounds of wireframing and prototyping. Insights from the user research will be incorporated into the designs to help you evaluate how the product will work. A UX designer may use different tools to create wireframes and prototypes, from paper and pen to software such as Sketch, AdobeXD or InDesign.
~ 10.5 hours

User testing
UX User Testing
User testing ensures that your product works for the intended users. It is often reiterated with the design phase to continuously update the prototypes and eliminate unforeseen problems. A combination of different testing methods may be deployed to collect users’ feedback.
~ 2.5 hours
additional courses

job search
Even before you begin looking for employment, it’s important to assess your skills, attitude, and responsibilities. This course path will make sure you’re ready to find and keep a job and grow your career.

workplace productivity
This course path will help you develop strong communication, the ability to deal with customers and difficult people, and various other transferable skills in addition to your technical web design and development training.
career kickstarter workshop
Through a series of 3 virtual workshops and 1 employer panel, you will be guided through a series of steps to discover your unique career targets and create a strategy to work towards realizing your career goals. In these sessions guided by EnPoint, you will gain a better understanding of your career objectives, learn how to leverage industry networks, uncover “hidden” opportunities, and understand how to position yourself to get the job you want!
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This project is funded by the Government of Canada’s Adult Learning, Literacy and Essential Skills Program
